Frequently Asked Questions


What Services Does Florida Onsite Techs Provide?

We literally cover the entire spectrum of onsite information technology services. If you have a device or system, and it needs service, we have an onsite technician ready to provide a wide range of onsite services for you. A sampling of our most common services include:

  • Onsite Computer Repair

    • Operating System Troubleshooting & Repair

    • Hard Drive Troubleshooting & Replacement

    • Data Backup & Data Recovery

    • Motherboard Troubleshooting & Repair

    • Peripheral Troubleshooting

    • Internal & External Components

    • Server Troubleshooting, Configuration & Repair

  • Network Repair Services

    • Network Data Cabling

    • Cat5e, Cat6 Data Cabling & Inside Wiring

    • Router Installation, Configuration & Repair

    • Switch Installation, Configuration & Troubleshooting

    • Rack Installation & Cable Management Cleanup

    • DMARC Extensions

    • Data & Telecom Cabling & Jack Installations

  • Wireless WiFi Services

    • Site Survey & Heat Map Services

    • Access Point Installation, Configuration & Repair

  • Printer Installation & Repair Services

    • MFP Installation & Repair

    • Printer Configuration Services

    • Printer Troubleshooting & Repair

These are some of the more common requests we get, however, we offer a much larger and wider range of services. Call today for a free consultation (859) 780-3020.


How Long Does it Take to Get a Tech Here?

Most often, we can get a technician routed directly to your site the same day. If for some reason we cannot (due to volume or scheduling availability), we can most certainly dispatch one of our technicians to your site the next day. In either case, we work directly with you to provide a solid one hour ETA window for arrival, on your schedule based on what time and day works best for you.


Do You Have Customer Service?

Of course! Our friendly and knowledgeable customer service reps, account managers, and project managers are available to answer your questions anytime 24/7/365. Call today for a free consultation and let us show you why so many people and businesses choose Florida Onsite Techs for all of their onsite technology needs (859) 780-3020.